Why is Character AI not Working and How do fix it? [2025]

Character AI is the AI software that allows you to make fictional characters and let to talk with them.

If you’re facing issues with Character AI, you’re not alone. This might be a technical issue that disrupts your workflow. This blog post will explore the best way to resolve your technical problem. And, we will find the reasons behind these issues that interrupt your workflow.

Why is Character AI not working?

Sometimes, it does not work as we expect. Here are some reasons why it stops to work:

1. Old-date browser caches: Your browser saves some stuff to help it work faster. But if these files get too old or broken, they can stop Character.AI from working.

2. Internet problems: You might face this problem because of slow internet connectivity. It needs a good connection to talk to its servers.

3. More Extensions: Several plugins or extensions on the browser might cause some trouble. They could clash with the chatbot and make it crash or not respond.

4. Character.AI’s servers are down: The server that takes character ai might be down. If they’re down, you won’t be able to use the chatbot. That could be why you’re seeing an error message.

10 Best Ways to Resolve the Character AI Problem

How to fix the Character AI is not working?

If Character AI is not working, then try these simple fixes:

1. Use a VPN: Install a VPN and open it before using character AI. It might be a regional restriction that restricts you from using character AI.

2. Check for updates: Sometimes, it can be an update issue of Character AI. Try to check on their social media for recent updates.

If none of these fixes work, you can try some more advanced steps.

1. Check Your Internet Connection

Check your internet and you can test your speed internet online on the speed test Ookla. Try to increase the speed or contact the internet service provider.

2. Check server status

Before using Character AI check the server status to ensure that the server is working great. For this, you can go with Seotoolsserverstatuschecker. Open this site and chat it the character AI and it will provide the server status history. Be patient during the whole process and wait until it is completed. It takes 15 to 20 minutes to access the Character AI. Moreover, they update their users on social media platforms when the server goes down. Therefore, keep a keen eye on social media platforms like Twitter, Instagram or others.

3. Clear Browser cache

If Character AI is not working after checking the server status, clear the browser caches. Go to browser settings and clear the browser caches and old files. Caches and old files can pages to load slowly and not work properly.

Here’s how you can do it on your device:

Here’s how you can clear browser cache and cookies on Google Chrome: 

• Open Chrome 
• Go to the three dots option 
• click on More Tools
• Choose Clear browsing data
• Then, select the range of the time 
• Click on the clear data option and let it defeat the caches that harm your browser

For Safari

• Click on Safari 
• Choose Preferences using the dropdown option
• Tap on the Advanced tab
• In the menu bar select the Show Develop option
• Close Preferences
• Click on the Develop dropdown option
• Choose Empty Cache
• Choose History and select Clear History to clear your browser history

For Firefox:

• Click on the three lines available on right side 
• Choose Preferences
• Select Privacy & Security 
• Choose Clear Data below the Cookies and Site Data menu
• Click on cached web content 
• Tap on the Clear option
• Close the Preferences page 

4. Turn off browser extensions

Another reason for Character AI not to work is old extensions or plugins in your browsers. Try to execute the unnecessary extensions from the browser.

Here’s a method to turn off these extensions:

1. Open Chrome

2. Click on the three dots at the top right side

3. Tap on More Tools

4. Choose Extensions

5. Then, switch off the extensions

5. Install Different Browser

Your browser might be stopping Character AI from working. Sometimes, the browser makes it tough to link the sites and load slowly.

So, you can try a few various browsers like Safari, Microsoft Edge, or Firefox.

6. Turn Off the Antivirus

In most cases, the firewall and antivirus make it difficult for Character AI to work.

So, close the antivirus and check if the Character AI is working or faces the same issue. You can allow the browser from the controlled access to check whether it’s working or not.

7. Check for updates

If you are using a Character AI on a smartphone and haven’t updated the app yet then it can cause trouble. The old version of an app can make it glitchy and often awkward to experience the app.

Therefore, check the updates of the app if it’s available on the Google Play Store or the App Store. Then, update the app and check it’s working.

Method to update the app

1. Open the Play Store

2. Click on your profile icon

3. Choose Manage Apps & Devices

4. Find the Character AI App

5. Select update by tapping on the app

6. Bes patient until the update is finished

7. Open the Character AI app, now you can chat or start creating the characters

8. Use a different device

If you got tired of using the processes then try to use a Character AI on a different device rather than yours. It should make Character AI work properly.

In this way, you can find that the issue is your mobile or others.

9. Use a VPN

Character AI might have placed a ban on certain areas or regions that might restrict users from accessing the website. You can try using a VPN (Virtual Private Network) to avoid this restriction and access Character AI without any limitations.

For this, you need to download a good VPN on your device that contains a wide range of location availability and good speed.

Some of the best VPNs to access Character AI are ExpressVPN, NordVPN, Surfshark, and more. Once you have installed the VPN, set up your account and choose an IP address from the available locations.

After changing your primary IP address visit Character AI’s website and start accessing the platform. 

Conclusion

We provide you with several steps to make the Character AI work according to your desire without any trouble. We hope that these points help you to resolve the problem. And, make Character AI work quickly and fast. If you have some problem, then you can comment under this article. We will check your point and reply responsively to help you.

Frequent Asked Question( FAQ’s)’

Why is Character AI not working?

Character AI is not working for several reasons like browser cache or extension that interrupts to open it.

Why is Character AI still not working?

If Character AI is not working after implementing these steps then the last hope is to reinstall the app. By reinstalling the app problem should be fixed.

Is Character AI fake or real?

Character AI is AI software that uses it’s amazing functionality to generate the fictional AI character and let talk to them.